“I Wanted To Transfer N5, 000, But Someone Stole N215k From My Account To Buy Recharge Cards”- Lady Laments.
A teacher in Ogun State has lamented the actions of unknown criminals, who virtually emptied her bank account after some transactions she made online.
Ms Comfort Muftau revealed that she had intended to send some money to someone using a mobile transfer. A customer with GTBank wanted to use her mobile banking app to transfer N5,000.
She was shocked to find that her account, which had contained the sum of N215, 000; was nearly empty. She rushed to a GTBank branch in Sango to file a complaint, requesting a statement of account to track where the money went.
While checking the statement, she found that the money had been channeled the money into purchasing of recharge cards from an online store, Jumia; a transaction she never sanctioned.
” I never initiated the transactions, ” the teacher lamented. When she called Jumia to have them investigate the transaction, a customer care representative, Tomi, confirmed that Muftau’ s N215k was used to buy recharge cards.
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But when she requested that they give her the number which was used to buy the cards, Jumia said they couldn’t provide the details of the customer responsible.
On her account, the unknown individual who removed the N215k had left a paltry balance of N2, 000, with another transaction still ongoing. All efforts to prevent the transaction proved futile. She could not even get the account blocked before the last N2, 000 left it.
She blamed the bank’s system, which she referred to as porous, for the mishap. Later on, she started receiving debit alert messages for the recharge card transactions.
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Several transactions of N10, 000, N50, 000 and N5, 000 were later discovered on the account, eventually totaling N215, 000, with the bank informing her that the first debit of N10, 000 was used as a ” test” to ascertain if money could leave her account.
She has since taken up the matter with the police, who have not been able to bring the criminal to book. Jumia hasn’t also been too helpful, although they sent her an email that they were working with the police on the case.
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